Frequently Asked Questions
Find an instant answer to most questions below
From a general point of view there isn’t any issue mixing different super foods. If you have pre-existing conditions or any concerns we recommend checking with an expert before making changes to your diet.
You can cancel, suspend or modify your subscription at any time from within your account: https://www.forestsuperfoods.com.au/my-account/subscriptions/
Yes you can place your order over the phone. Please call (03) 9737 9677 and have your credit card handy.
Not to worry, fill out the form (right) with your delivery info and what you would like to order and we will create a manual order for you. Alternatively you can try to checkout with a different browser/device.
Information regarding recommended dosage is on the back of each product packaging.
Delivery is free for orders over $85. Otherwise it is just $9 (or $16 to a post office box) for delivery within Australia (excl. NT).
We sure do! All international orders are sent via Australia Post. A shipping estimate will be given to you at the time of ordering but the actual shipping cost may be more. International express shipping is FREE if you spend $249 AUD.
We accept Mastercard, Visa, PayPal and Afterpay. No other cards are accepted. We can accept bank transfer and phone orders on request.
Afterpay is available for orders over $100.
We ship super fast because we don’t like our products sitting in the back of hot vans. Delivery to a metro area usually takes 1 – 2 business days. Rural locations can take a bit longer.
Our website is secured using https and your data is 100% safe. We do not keep any credit card information on our servers.
Sorry we don’t offer samples as they require a lot of packaging to produce. We do however offer most of our products in small packages of 250g.
Our subscription system is there to take the hassle out of reordering. For every subscription order we will give you up to 20% off. Find out more including how to modify/cancel your subscription by visiting our Subscription information page.
Send us an email
We aim to provide a personal reply to every email we receive within 24 hours. If the matter is urgent please call us on (03) 9737 9677.