Get Your Personalised Supplement Plan
Built by our in-house nutritionist to match your goals and lifestyle. Takes just 60 seconds.
Find My Super Foods
You Have Questions?
We Have Answers
We're here to help! Our friendly team is available Monday to Friday, 8am-5pm (Syd/Mel time) via email and 8am-2pm by phone. Before reaching out, be sure to check our FAQ below (you might just find your answer there faster!)
If you still need assistance, feel free to email us at support@forestsuperfoods.com.au, call (03) 9017 4917, or simply use the contact form further down the page.
Ange thenutritionistanswers yourquestions.
25+ years of experience as a clinician. Thousands of customers helped.
Still have a question? Can't find the answer you're looking for? Our Australian customer support team is here to help.
Real people. No chatbots.Average response time: Within one business day.
Can I take two different products at the same time?
From a general point of view there isn’t any issue mixing different super foods. If you have pre-existing conditions or any concerns we recommend checking with an expert before making changes to your diet.
What's better powder or capsules?
Both products are exactly the same and because we use vegetable capsules they are easily broken down by the body. The only reason to purchase capsules is because you find them more convenient than powder.
What is the recommended dosage?
Information regarding recommended dosage is on the back of each product packaging.
Can children take your products?
Our products are all whole foods not extracts so they are generally safe to consume for everyone. However we always recommend checking with a health care practitioner before making changes to your diet.
Do you offer samples?
Sorry we don’t offer samples as they require a lot of packaging to produce. We do however offer most of our products in small packages of 250g. For a taste of our range, try our Starter Bundle here.
Can I return items?
As long as the product is still within its’ shelf life you can return it. Find out more here.
Do you have stockists?
Click to see all Forest Super Foods stockists. If you would like to become a wholesale customer please visit our wholesale page.
Can I place an order over the phone?
We can assist you with placing your order by calling (03) 9017 4917. Phone is operated between 10am and to 2pm (Monday – Friday).
How long will delivery take?
We ship super fast because we don’t like our products sitting in the back of hot vans.
Orders within Australia are usually delivered within 3 working days.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do you ship internationally/overseas?
We sure do!
All international orders are sent via Express Post for $29 AUD flat rate. International express shipping is FREE if you spend $200 AUD in one transaction.
Please note that duties and taxes are not included in the price and may be applicable when your order arrives. We recommend investigating prior to placing an order.
How do subscriptions work?
Our subscription system is there to take the hassle out of reordering. For every subscription order we will give you up to 20% off.
How do I cancel or suspend my subscription?
You can cancel, suspend or modify your subscription at any time from within your account: /my-account/subscriptions/
Which payment methods do you accept?
We accept Mastercard, Visa, PayPal and Afterpay. No other cards are accepted. We can accept bank transfer and phone orders on request.
What are the delivery charges?
Delivery within Australia is on us if you spend $100. Otherwise it is just $10 for express delivery within Australia.
Do you have a phone number?
Yes we do! Call us on (03) 9017 4917.
Phone is operated 10am to 2pm (Monday – Friday)
Please note that we can’t give advice over the phone. Contact our nutritionist for general advice.
How secure is your website? Is my data protected?
Our website is secured using https and your data is 100% safe. We do not keep any credit card information on our servers.